We charge R350 call-out fee for the assessment; however, after the repair is completed, the call-out fee is waived, and you just pay for the workdone. The cost of repairs varies according to the size of the work and needed parts. If you contact us with more details of the problem, we can provide an estimate.

An accurate estimate is after the inspection, once we’ve assessed the problem and know what needs to be done. As a company, we strive to maintain reasonable prices for the benefit of our clients. We guarantee no hidden costs.

Yes, we offer a comprehensive Six (6) Months warranty on our appliance repairs in Pretoria East.

*Labor Warranty:* We provide a 6 months warranty on all labor performed during the repair process.

*Parts Warranty:* Any parts we replace come with a manufacturer’s warranty, typically lasting 6 months to 1 year.

Our goal is to ensure your complete satisfaction and peace of mind. If you experience the same issue within the warranty period, simply contact us, and we will address the problem at no additional cost.

In most cases, repairing your appliance is more cost-effective and environmentally beneficial than replacing it. Most household appliance problems are quite inexpensive to repair compared to the cost of replacing the complete equipment. It is frequently possible to extend the appliance’s service life for many years following repair, making it a worthwhile investment. If you are content with your appliance’s overall performance as long as it is functional, repairing it is always the best alternative.

We fix a wide range of appliances brands, including Samsung, LG, Whirlpool, KIC, Kelvinator, Smeg, Frigidaire, Bosch, Defy, and more. Our specialists have extensive expertise working on a variety of models, allowing them to deliver rapid repairs.

By performing routine maintenance and servicing, cleaning, and adhering to the manufacturer’s instructions, you can increase the lifespan of your device. This can assist in avoiding numerous appliance issues. Additionally, don’t abuse or overload appliances.

Yes, we are open on weekends all year, including public holidays, and we do not charge extra for after-hours call-outs. You can count on us at any moment!

Unfortunately, you have to be present when our technicians come to your home. We always give customers a courtesy call before the technicians’ arrival.

If you can’t make it to the appointment, kindly let us know in advance so we can reschedule for a more convenient time.

Yes. We know how important our customer’s time is so we do our best to arrive in the early part of the service window. However, if an earlier appointment or repair takes much longer than anticipated, this timeframe allows the technician time to still arrive on time in the service window. Our technicians will call or sms 30 minutes before their arrival.

Yes. Express Appliance repairs services all brands of household appliances. We carry a wide range of parts in stock and can get your appliance working again as soon as possible.

As appliances get older it may become more difficult to get spare parts. We usually advise that it may not be possible to get spare parts for appliances over 15 years old. That said, not all faults require parts to be replaced and some manufacturers carry stock of parts for many years more than 10 – 15 years. Getting a service call with Express Appliance Repairs could get your old appliance working and save you hundreds or thousands of dollars compared to buying a new appliance.